Conflict management
Alternative Conflict Management in Practice
The types, principles and legal background of alternative dispute resolution, the organisations that provide it, and the possibilities, limits and techniques of the facilitator role.
As a registered adult education provider we run these courses for groups and organisations. Price and dates are set out in a tailored quote.
Conflict management
The types, principles and legal background of alternative dispute resolution, the organisations that provide it, and the possibilities, limits and techniques of the facilitator role.
Communication
Self-confidence and assertive behaviour in practice: stating your position clearly and respectfully, negotiating with people in senior roles, and reaching compromise.
Conflict management
The nature and typical causes of conflict, and effective, practice-tested techniques for handling it.
Well-being
Time management, stress and conflict management, cooperation and coping strategies for balancing work and private life, including intergenerational collaboration and mental well-being.
Self-awareness
Group-based development for a realistic self-image and self-confidence: recognising strengths and areas for growth, and setting goals deliberately.
Employability
Practical methods that support job retention: assertive communication, stress and conflict management, and conflict prevention.
Employability
Practical support for entering the labour market: writing a CV, the job search process and preparing for interviews.
Self-awareness
Understanding and developing your personality: strengths and weaknesses, types of dependency, and managing emotions. The adult version also covers the parental role and a supportive attitude.
Communication
Emotional and value-based communication, self-awareness techniques and sounder decisions in situations that affect long-term mental and physical well-being. The adult version also prepares parents for decisions affecting their children.
Communication
Tools for better social interaction: responding well under stress and asserting your interests verbally and non-verbally without aggression, with fewer integration and relationship difficulties.
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